Since May 15, 2024 was the Hong Kong Buddha's birthday and May 27, 2024 the commemorative day for the U.S. the trading products of our company, including London Gold (XAUUSD#) and London Silver (XAGUSD#), will have special arrangements for the trading hours and withdrawal services. Notification will be arranged as follows:
 

Trading Hours (GMT+8)	LLG/LLS Trading Hours(GMT+8)	Deposit Service	Withdrawal Service
May 14, 2024 (Tuesday)	As usual	As usual	As usual
May 15, 2024 (Wednesday)	As usual	As usual	No Service
May 27, 2024 (Monday)	Opening time: 07:00 am Closing time: 00:45 am (Tuesday)	As usual	After 9:00 am to 21:00 pm
May 28, 2024 (Tuesday)	Opening time: After 07:00 am	As usual	Normal service after 9:00 am

 
 
In addition, local banks in Hong Kong and the settlement department of the company will suspend business on May 15, 2024, and local deposits, wire transfers, and withdrawals will be suspended during the public holiday in Hong Kong.  

Tips:
If the customer needs it on the above days, please arrange the fund transfer in advance to avoid insufficient margin due to market fluctuations.

Please note that due to the holiday, all unfilled limit orders will be automatically cancelled after the market closes. If the customer needs, please reset the limit order after the market opens on the next trading day.  
 
Before the holiday market closes, if the maintenance margin ratio is less than 100%, and there are any orders in the account, the positions will be automatically locked (make the lot size of the buy and sell orders in the account equal) to ensure that the market will not jump due to the market opening after the holiday Unexpected losses incurred due to empty situations.  
 
If you have any enquiry, please feel free to contact our customer service.

Sincerely,
Valued customer